Update on Thompson/Reuters Stripping Metadata
I’ve been off the grid for a few weeks and recently contacted my editor at Reuters requesting more info on how and why metadata is stripped from an image. Here is her response. Hard to believe but true. I’m hopeful we can push this issue. Anyone with any ideas I’m all ears. Let’s try to get this stopped.
The stripping of captions can happen as it depends on the program the receivers use to get their pictures. As we use one version of Photoshop- if their system is old – which even ours is – it may not read the IPTC fields correctly. However, every client will see the caption, and if they get them stripped, they normally call. It does happen, but rarely.
The problem we had with your images that day was users had used them and not credited you properly. There really isn’t much we can do about it. We can’t isolate our clients by threatening not to give them photos if they do not correct properly. All agencies couldn’t do this as each newspaper, or online has it’s own method of captioning their photos. Some say a lot using long captions others truncate it. We do request they use our pictures with the correct captions, and if there is an error we do correct them – as in misidentifying someone. But if they left off a credit there really isn’t anything we can do to force it. It is unfortunately the nature of the business.
Senior Pictures Editor