Mylio Built by Computer Guys & Gals Who Love Photography

Posted Apr. 3rd, 2016 by Daniel J. Cox

Some of you are wondering why I love Mylio so much. Well today, Sunday, is just one example. I’ve been on the phone with JP Duplessis for over two hours working on problems I created that he was fixing in my Mylio library. Keep in mind I’m kind of what you might call a “test dummy” for these guys. My library is so large we’ve had to customize how Mylio sees my pictures. Once again, not a fault of Mylio, actually my fault due to my insistence on sticking with my beloved Drobo 5D RAID devices that up until this week could not hold more than 16TB of data as a one volume/drive. That too is in the process of getting fixed. Drobo just released firmware that allows my three Drobo 5Ds to be set up as a whopping, 1-drive, 64TB storage device. That’s 64TBs for each Drobo 5D device. But that’s another Blog post. Back to the crazy Canadian, king of coding JP Duplessis.

Crazy Canadian coder JP Duplessis on assignment in Hawaii collecting photos to put Mylio through it's paces.

Crazy Canadian coder JP Duplessis on assignment in Hawaii collecting photos to put Mylio through its paces.

The photo above is from a shoot JP was on in Hawaii, doing what many of us love to do, take pictures. JP is just one of many in the Mylio headquarters who loves photography and you can find out more by visiting the JP Duplessis True Story page on the Mylio website. You can also see what makes the other Mylio team members tick by visiting Mylio’s True Stories. These stories along with JP’s limitless energy, patience, and helpful attitude are part of what convinces me that Mylio is going to succeed in a big way. Real computer professionals that have a burning passion for taking pictures. Adobe is a big nut to crack, but with the drive JP and his crew are showing in the development of this amazing program, I think they have a shot at competing in a world owned by Adobe.

David Vaskevitch, CEO of Mylio in front of a wall of his photography at Mylio headquarters in Seattle, Washington.

David Vaskevitch, CEO of Mylio, in front of a wall of his photography—just a few from his half million Mylio library—at Mylio headquarters in Seattle, Washington.

As just one example, today JP showed me a behind the scenes Duplicate Finder tool that will be coming in a future release. What was so impressive is the duplicate finder’s ability to find replication based on actual pixels and other metadata. When I was using Aperture and now Lightroom, the only way either of these programs can detect duplicates is if the name of the image is exactly the same. Many of you know that I rename all my images on Import so as far as the programs can tell, every image is something new. Where this is most typically an issue is if I get busy loading cards and I inadvertently try to reimport a card that I already loaded. As long as I’m renaming the files, as I always do, neither Lightroom or Aperture will detect it. Once it gets into the library it’s even worse since neither program has the ability to find anything with more than one copy. Mylio’s coming new Duplicate Finder is going to be a game changing technology that many of my students have been wishing for, and Mylio is going to be the first to have it.

Matt, Raiza and Neo in the Mylio Control Center solving the worlds Mylio problems one call at a time. Settle, Washington.

Matt, Raiza, and Neo in the Mylio Suppor Center solving the world’s Mylio problems one call at a time. Settle, Washington

What’s so unique about Mylio NOW is its phenomenal speed. It can handle my 800,000+ image library like I’ve only dreamed about with Aperture and Lightroom. It has the ability for me to have all my images on all devices, which in my life includes my Mac Pro, MacBook Pro, my office assistant Jill’s iMac, Tanya’s MacBook Air, my iPad and iPhone and a Mac Mini at our home for backup. No other program can do this, and more than once I’ve sent images out to an editor when my office was no closer than thousands of miles away.

And I haven’t even mentioned the support staff that everybody has access to. Admittedly, due to my “test dummy” status with Mylio, I have a direct line to the Crazy Canadian, JP. Not everyone is so fortunate, but before JP was assigned to my digital chaos, I often spoke to either Matt or Raiza who are also superb. And did I mention Mylio is FREE? As long as you only shoot JPEGs, you don’t have more than 25,000 images, and you don’t need them on more than three devices, there is no charge. Check these guys out and give them a try. We need to support other options in the world of photography.

Click Here for Your Free copy of Mylio, Free for life. 



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There are 3 comments on this post…
  1. Dave BreznikOn Aug. 17th, 2021

    I am having deep problems with Mylio and NOT getting the support. Is there a phone number I can call?

    • Portrait of Daniel J. Cox

      Daniel J. CoxOn Aug. 17th, 2021

      DAve, have you not gone through the online support already? That’s where I always start and if I Need to talk with someone they call me. Let me see if I can share this with somebody at mylio and have them get in touch with yo.

    • Portrait of Daniel J. Cox

      Daniel J. CoxOn Aug. 18th, 2021

      Good morning Dave, I emailed my contacts at Mylio last night and as usual they responded even outside of normal business hours. I was told they were aware of your problems and they’ve been working hard to give you a hand. Including responding to various support tickets, inviting you to a live webinar where they answered questions and the 1:1 Zoom session they have scheduled for you with support. That sounds like the typical Support I’ve received over the years which is way beyond any other company I’ve worked with. How many software companies have you ever had setup a 1:1 Zoom call with you to help sort things out? I’ve never had anyone but Mylio offer this service. It sounds like you’re on the right track. Let me know how it goes. I’m confident you’re in good hands.

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