Lumix Professional Services
Awhile back I shared a post about the relatively new program the folks at Panasonic implemented known as Lumix Professional Services. That was about one year ago and over the last twelve months, I’ve experienced exactly what Lumix Professional Services means. Lumix Professional Services offer great support. And I’m happy to say the Lumix Pro Services team is doing a fantastic job.
If it weren’t for having so many of our NE Explorers using Lumix gear, I might not have the insight I have regarding how well this program works – the reason being that I have very few problems with my Lumix cameras. They really are equal to or better in durability to any camera I’ve shot in the past. As many of you know I was a longtime Nikon user, and Nikon makes a bombproof product. Panasonic is doing the same.
Fragile 100-400mm Lens Mount
The one product Lumix does have a bit of an issue with is the very popular, Leica 100-400m zoom. It’s the only Lumix lens I feel is a bit fragile. Unfortunately, the lens mount is apparently fairly thin. I’ve had to help shepherd a half dozen NE Explorers through the process of signing up and sending in their 100-400mm via LPS. So even though I’ve never broken either of the two 100-400mm lenses I own, I have seen a fair number of others who have.
LPS is Super Fast
The good news is LPS has been super fast in getting these lenses turned around, most being returned in 3-4 days from the time it was placed in the FedEx box to the day it arrived back. That’s fast! So if you shoot Lumix gear you should really head over to the LPS web site and get signed up. It’s great to have such a terrific service if and when you need it.